
Building the future of shopping with digital wallets
Even if the adoption and acceptance of digital wallets seem to be stagnating for the moment, businesses and customers are nevertheless busy taking measures and adopting innovative practices for the future. A Forrester Consulting research commissioned by JPMorgan Chase, and published in September 2017, highlights how the digital wallet landscape is being prepared for the next wave of progress.
Consumers are still exploring digital wallets options
The research determined that consumers can be classified into three categories when it comes to the use of digital wallets. If the ones using digital wallets appreciate features such as order ahead and pay, many still feel skeptical regarding the security features of such transactions. It is expected that 41 percent of consumers are going to try ...









