A Great First Impression: Try a Professional Answering and Message Service
The saying “You never get a second chance to make a first impression” is attributed to Will Rogers by many, to Oscar Wilde by a few, and to various television advertisements as well. Whatever the source, the statement is quite accurate. If you’re interested in creating an all-important first impression for business reasons, make sure that the first contact by telephone is handled courteously and professionally.
However, what happens to those calls that come in outside of business hours or if your regular office personnel aren’t working on a specific day? Some business owners and managers simply tell someone else on the staff to answer the phone or try to take care of this task on their own during business hours. When the office or shop is closed, many businesses rely on recorded messages....